Terms of service
Terms & Conditions and Customer Information
I. Standard Business Terms
§ 1 Basic Provisions
The following terms and conditions apply to all contracts concluded with us as the supplier (Geir Ove Sandersen) via wildbloomfriends.com. Unless otherwise agreed, the inclusion of any conditions put forward by the customer is excluded.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed in nature. A business is any natural or legal person, or a legally capable partnership, acting in the exercise of their commercial or independent professional activity.
§ 2 Conclusion of Contract
The subject matter of the contract is the sale of physical products.
By listing a product on our website, we make a binding offer to conclude a sales agreement under the conditions specified in the product description.
The purchase agreement is concluded via the online shopping cart as follows:
- Products are added to the shopping cart and can be changed at any time.
- On the checkout page, you enter your personal details and choose your payment and shipping options. All order information is then displayed on the order summary page.
- If you use an instant payment provider (e.g. PayPal), you will be redirected to their website and returned to the order summary page afterwards.
- Before submitting your order, you can review, change, or cancel it at any time.
- By clicking "Purchase", you submit a legally binding acceptance of the offer, and the contract is concluded.
For quote requests made outside the shopping cart, we will send you a binding written offer (e.g. by email) which you may accept within 5 days.
All order confirmations and contract-related communications are sent by email, in part automatically. Please ensure your email address is correct and that our emails are not blocked by spam filters.
§ 3 Conclusion of Contract for Download Products
The subject matter of the contract is the sale of download products (digital content not supplied on a physical medium).
The purchase process follows the same steps as described in § 2 above. By clicking "Purchase", you submit a legally binding acceptance and the contract is concluded.
All order-related communications are sent by email. Please ensure your email address is correct and that our messages are not blocked by spam filters.
§ 4 Licence for Download Products
All download products are copyright protected. Upon purchase, you receive a simple, non-exclusive licence to use the product for personal purposes only, unless otherwise stated.
This licence permits you to save one copy of the download on your personal device. You may not make additional copies, modify the file, or share it — privately or commercially — with any third party.
§ 5 Custom / Individually-Designed Products
For custom products, you must provide the required information, text, or files promptly after the contract is concluded, either via the online ordering system or by email. Please observe any file format requirements we specify.
You confirm that any content you provide does not infringe on the rights of third parties (including copyright, name rights, or trademark rights) or violate applicable law. You agree to indemnify us against any third-party claims arising from your content, including legal costs.
We do not verify the accuracy of submitted content and accept no liability for errors therein.
§ 6 Right of Retention and Reservation of Title
You may only exercise a right of retention in respect of claims arising from the same contractual relationship.
Goods remain our property until the purchase price has been paid in full.
For business customers, the following additional terms apply:
- We retain ownership of goods until all outstanding claims from the ongoing business relationship have been settled.
- Goods subject to retention of title may not be pledged or assigned as security until ownership has transferred.
- You may resell the goods in the ordinary course of business. In doing so, you hereby assign to us all claims arising from resale up to the invoice amount, and we accept this assignment. You remain authorised to collect such claims unless you fail to meet your payment obligations, in which case we reserve the right to collect them ourselves.
- If retained goods are combined or mixed with other goods, we acquire co-ownership proportional to the invoice value of our goods relative to the other items at the time of processing.
- Upon request, we will release security interests to the extent that their realisable value exceeds the secured claim by more than 10%. We determine which securities are released.
§ 7 Warranty
Statutory warranty rights apply.
As a consumer, you are asked to inspect products promptly upon delivery for completeness, visible defects, and transport damage, and to notify us and the carrier of any issues as soon as possible. Failure to do so does not affect your legal warranty rights.
For business customers, the following applies instead:
- The agreed condition of the goods is defined solely by our own product descriptions and those of the manufacturer. Other advertising or statements by the manufacturer are not part of the agreement.
- In the event of a defect, we may choose to repair the goods or provide a replacement. If we fail to remedy the defect after a second attempt, you may request a price reduction or withdraw from the contract. Costs arising from transporting goods to a location other than the place of fulfilment are not borne by us, unless such transport corresponds to the intended use of the goods.
- The warranty period is one year from delivery. This shortened period does not apply to: damages caused by us through injury to life, body, or health; damages caused by wilful misconduct or gross negligence; defects we have fraudulently concealed or for which we have given a quality guarantee; goods used in a building in accordance with their normal use; or statutory rights of recourse in connection with warranty claims.
§ 8 Governing Law
German law applies. For consumers, this choice of law applies only to the extent that it does not deprive them of protections afforded by the mandatory laws of their country of habitual residence.
The provisions of the UN Convention on Contracts for the International Sale of Goods (CISG) do not apply.
II. Customer Information
Identity of the Seller
Geir Ove Sandersen
Trosvikveien 32
3950 Brevik, Norway
Telephone: +47 483 96 716
Email: info@wildbloomfriends.com
German office:
Geir Ove Sandersen
Lindenstraße 15
89150 Laichingen, Germany
Alternative Dispute Resolution
The European Commission provides a platform for online out-of-court dispute resolution (ODR platform), available at https://ec.europa.eu/odr. We are not obliged to participate in dispute resolution proceedings before a consumer arbitration board, but we are willing to do so in individual cases.
Contract Conclusion
The technical steps for concluding a contract, the conclusion itself, and options for correction are described in § 2 of these Terms and Conditions.
Contract Language and Storage
The contract language is English. The full contract text is not stored by us after conclusion. Before submitting your order, you can save or print the contract data using your browser. After your order is received, all order data and these Terms and Conditions will be sent to you by email.
Product Information
The key features of all products and services are described in the respective product listings.
Prices and Payment
All prices shown are total prices inclusive of applicable taxes. Shipping costs are not included in the product price and are shown separately during checkout.
For deliveries outside the European Union, additional costs such as customs duties, import taxes, or bank transfer fees may apply. These are the sole responsibility of the buyer. Transfer costs also apply if delivery is made to an EU country but payment is initiated from outside the EU.
Available payment methods are shown at checkout. Unless otherwise stated, payment is due immediately upon conclusion of the contract.
Delivery
Delivery terms, timeframes, and any restrictions are set out on our website and in the respective product offers.
For consumers: the risk of accidental loss or deterioration of goods during shipping passes to you upon delivery, regardless of whether the shipment is insured. This does not apply if you have independently arranged transport with a carrier not designated by us.
For business customers: delivery and shipping are at your own risk.
Statutory Warranty
Liability for defects is governed by the warranty provisions in § 7 of these Terms and Conditions.
Last updated: May 2026
